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Customer reviews for Lenovo ThinkPad OneLink Pro Dock (US)

Average customer rating:
2.25 out of 5
2.3
 out of 
5
(12 Reviews) 12
Open Ratings Snapshot
Rating Snapshot (12 reviews)
5 stars
1
4 stars
2
3 stars
1
2 stars
3
1 star
5
3 of 12(25%)customers would recommend this product to a friend.
Customer Reviews for ThinkPad OneLink Pro Dock (US)
Review 1 for ThinkPad OneLink Pro Dock (US)
OverallOverall Rating 
1 out of 5
1 out of 5
Performance 
1 out of 5
1 out of 5
Features 
3 out of 5
3 out of 5
Value 
1 out of 5
1 out of 5
Reliability 
1 out of 5
1 out of 5
Texaboose

Yeah, returning this one

Date:August 14, 2014
"After a day's usage, experienced the ethernet connection flaking out and the external monitors flickering on and off randomly. So as suggested on several Lenovo support forums, performed a firmware update.
Now I can't even get the monitors to be detected at all. I guess on the bright side, the ethernet connection's no longer flaking out."
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Review 2 for ThinkPad OneLink Pro Dock (US)
OverallOverall Rating 
2 out of 5
2 out of 5
Performance 
2 out of 5
2 out of 5
Features 
5 out of 5
5 out of 5
Value 
2 out of 5
2 out of 5
Reliability 
1 out of 5
1 out of 5
eawinter

OneLink Pro (used w/ Thinkpad Yoga)

Date:August 7, 2014
"The availability of a docking solution in conjunction with a thin-and-light laptop was the deciding factor in choosing the Lenovo Thinkpad Yoga. The dock arrived some weeks after the laptop, and initially the external monitor attached to the display port connector would not come out of power-save mode; this problem went away after the first day or so, and did not re-occur until a few weeks later, at which point could not get it to work after numerous hours on the phone with Lenovo AND IBM. Two replacement docks exhibit the exact OPPOSITE behavior (monitors won't stay IN power-save mode).
Am still working w/ Lenovo and IBM to try to resolve the issue, and unclear where the problems lie (others have had their PCs replaced to try to resolve this issue)
Will update this review if we ever get resolved; but at present I regret going this route, but have so much time/money invested in getting the Yoga configured & software installed (and am past the 30 days return policy) so am committed"
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Review 3 for ThinkPad OneLink Pro Dock (US)
OverallOverall Rating 
2 out of 5
2 out of 5
Performance 
2 out of 5
2 out of 5
Features 
5 out of 5
5 out of 5
Value 
2 out of 5
2 out of 5
Reliability 
1 out of 5
1 out of 5
CarbonFan

so very flakey

Date:August 5, 2014
"this is my second carbon after upgrading from the gen1 device and dock. the old dock worked 100% of the time, even with the horrible displayport drivers. this new dock worked well for about 2 weeks and has since never been able to output to the attached monitor. it is as if the video parts died in the dock. ethernet will also bounce randomly, but very rarely. hoping a firmware update will be released, but at this point I'm likely returning it."
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Review 4 for ThinkPad OneLink Pro Dock (US)
OverallOverall Rating 
2 out of 5
2 out of 5
Performance 
2 out of 5
2 out of 5
Features 
5 out of 5
5 out of 5
Value 
3 out of 5
3 out of 5
Reliability 
2 out of 5
2 out of 5
NZCustomer

Use with X1 Carbon

Date:July 26, 2014
"I boughht this for use with my new X1 Carbon (v2). I dont know why some people says it doesnt power their laptop etc. It does. It has plenty of ports, charges my cellphone, has HDMI, and DVI outputs for monitor etc. The onlelink connector is pretty chunky and you have to remove the sealed plugs on the side of the X1 carbon, but that's OK.
The biggest drawback is the ethernet is super flaky. My X1 randomly says the ethernet cable is not connected. It has got so bad I have simply stopped using the ethernet port and just use wifi, which is slower and sort of defeats the purpose of the "docking" process.
Also support for the dock, any firmware upgrades?? is frankly rubbish!"
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Review 5 for ThinkPad OneLink Pro Dock (US)
OverallOverall Rating 
1 out of 5
1 out of 5
Performance 
1 out of 5
1 out of 5
Features 
5 out of 5
5 out of 5
Value 
2 out of 5
2 out of 5
Reliability 
1 out of 5
1 out of 5
Mark

Random failures on Carbon X1

Date:July 21, 2014
"Using on Carbon X1
DVI monitor occasionally flickers / restarts.
Ethernet port randomly drops / stops working (reports Ethernet cable unplugged but it isn't)
3/10 times the computer will not wake
2/10 times the computer will freeze at "Lenovo" screen.
1/10 times the computer will start with "Starting Recovery..) and doesn't..
so half the time it doesn't allow a boot. I have to unplug the dock, boot then replug.
Device manager reports a USB error (Bad Set Address)
"
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Review 6 for ThinkPad OneLink Pro Dock (US)
OverallOverall Rating 
3 out of 5
3 out of 5
Performance 
3 out of 5
3 out of 5
Features 
4 out of 5
4 out of 5
Value 
3 out of 5
3 out of 5
Reliability 
1 out of 5
1 out of 5
bklyndockowner

Very nice dock but on the fritz at 3 months

Date:July 18, 2014
"I really enjoyed using this with my X1 carbon gen2 but when I went to use it today the dock won't turn on at all. The red status light above the "i" in the ThinkPad logo (this is on the DOCK) doesn't light up anymore and although the power pass through still works, the USB ports, DVI out, etc etc are dead as a doorknob.
A little disappointed I am already returning this for a replacement but customer support was helpful so I have my fingers crossed. It's a really nice dock."