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Customer reviews for Lenovo ThinkPad Edge E420

14" sleek & powerful on-the-go business tool.

Average customer rating:
4.237 out of 5
4.2
 out of 
5
(38 Reviews) 35
Open Ratings Snapshot
Rating Snapshot (38 reviews)
5 stars
23
4 stars
10
3 stars
0
2 stars
1
1 star
4
33 of 38(87%)customers would recommend this product to a friend.
Customer Reviews for ThinkPad Edge E420
Review 1 for ThinkPad Edge E420
OverallOverall Rating 
5 out of 5
5 out of 5
demianin

Great laptop for a college student

Date:March 12, 2012
"I decided to buy this laptop after my MacBook's logic board decided it didn't want to charge the battery anymore. Since converting to Apple three years after being traumatized by Windows Vista, I was skeptical when I bought the ThinkPad, but since I had heard such good things about it I was willing to give it a try.
Now, I don't normally write reviews or anything of that sort but this laptop exceeded my expectations so much that I felt I just had to chime in. This thing is truly amazing. The amount of features you get for the price is absolutely a steal, and the computer works so well it makes me feel stupid for having paid three times as much for my MacBook a few years ago. It's jam-packed with some really useful features and has been extremely reliable since I started using it.
So anyway, I've been using the laptop for a few weeks and here's what I have liked about it so far:
-The keyboard is fantastic. Might be the best one I've ever used on a laptop.
-The screen quality is better than I expected, but it isn't anything to ogle at.
-The i5 Sandy Bridge processor is lightning fast.
-This thing runs cooler than any other computer I have ever owned.
-The computer is relatively quiet.
-Build quality is solid, and even though its build is comprised mostly of plastic it holds up really nicely.
-The webcam is decent enough, although I'll admit it casts a weird blueish-grayish lighting over the image.
-Lots of features like the fingerprint scanner that make the laptop really useful for everyday stuff.
Things I don't like so much:
-It crashed uncontrollably right out of the box. I got BSOD's every twenty minutes and I was worried it was the motherboard. If this happens to you, don't worry. Just do a clean install of Windows (I did this several weeks ago and haven't had a problem since). I think the bloatware that comes bundled with the computer really messes with the OS for some reason.
-The trackpad is decent, but a little sensitive for my taste. Two-finger scrolling is absolutely atrocious compared to my MacBook.
-Lack of a proper graphics card is a real shame, but obviously this isn't a gaming laptop or anything. Surprisingly, though, the Intel HD Graphics aren't too terrible. I can run SC II on medium with no problem whatsoever.
-The speakers are okay, but they're in the weirdest location ever. They muffle the sound pretty badly if you have the computer on your lap or something.
-The right and left click buttons below the trackpad feel kind of cheap, but they do the job I guess.
Overall, I love this laptop. I highly recommend it to anyone on a budget who needs something fast but not necessarily too fancy. Great for students, especially!"
1 People found this review helpful.
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Review 2 for ThinkPad Edge E420
OverallOverall Rating 
4 out of 5
4 out of 5
Performance 
4 out of 5
4 out of 5
Mobility 
5 out of 5
5 out of 5
Design 
4 out of 5
4 out of 5
Features 
4 out of 5
4 out of 5
Value 
5 out of 5
5 out of 5
Reliability 
4 out of 5
4 out of 5
Anonymous
Location:Washington, DC
Owned Product:7-12 months
Operating System:Windows 7 Premium
Processor:Intel Core i3

Great Machine!

Date:February 20, 2012
Pros: Weight, Build Quality, Battery, Processor, Support, Keyboard/peripherals
"This is the fourth labtop I've ever owned and by far the best! I previously owned a Dell, a Medion, and prior to these an old IBM Thinkpad (before the switch to Lenovo). After continuous troubles with other brands, I made the switch back to the Thinkpad and couldn't be happier.
The E420 is cost-effective, lightweight, and performs well! It is perfect for daily use, word processing, and internet usage! It also sports both the joystick and the touch pad, so you can use either at your individual preference.
The warranty service was also a very stress free experience. I sent in the computer, and within 3 business days it was returned to me in working condition. Kudos to Lenovo for excellent customer service!"
1 People found this review helpful.
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Review 3 for ThinkPad Edge E420
OverallOverall Rating 
1 out of 5
1 out of 5
Performance 
3 out of 5
3 out of 5
Mobility 
3 out of 5
3 out of 5
Design 
3 out of 5
3 out of 5
Features 
3 out of 5
3 out of 5
Value 
2 out of 5
2 out of 5
Reliability 
1 out of 5
1 out of 5
jady
Owned Product:18-24 months
Operating System:Windows 7 Home Premium
Memory:4 GB or more

Poor mother board

Date:July 27, 2013
Cons: Processor
"Exactly in 22 months the mother board was totally out of order. New battery and charger and checkup expense of $90 has been wasted on the top of the cost.
Since this laptop belongs to my wife she rarely works with computer, it is pretty in new shape, though.
"
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Review 4 for ThinkPad Edge E420
OverallOverall Rating 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Mobility 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Features 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Reliability 
5 out of 5
5 out of 5
mathgeek
Location:Kalamazoo, MI
Owned Product:1-6 months
Operating System:Windows 7 Premium
Processor:Intel Core i5
Memory:4 GB or more

Incredible Value!

Date:August 21, 2012
Pros: Weight, Warranty, Security Features, Durability, Wireless card, Screen size, Build Quality, Display performance, Display resolution, Battery, Input/Output compatibility, Processor, Support, Included software, Memory, Keyboard/peripherals, Storage, looks great
Cons: norton antivirus
"I wanted a portable, high quality laptop for use in my graduate studies. I wanted a Think Pad T420 but they were out of my meager budget.
I stumbled across a great deal on the E420 and got much more than I bargained for! I am working on my thesis and teaching classes at a large research university and I need a reliable quick laptop to get the job done. The E420 seems to be just the ticket.
The model I have purchased has an i5-2450 processor, Intel Centrino wireless, Hitachi 500GB 7200 RPM HDD, 6GB of RAM and one of the finest keyboards that I have ever used! The build quality and fit and finish are well above average, I love the textured, matte black finish.
My cold start boot time to log in is 28 seconds, making this a mighty fast machine. It opens programs nearly instantaneously, runs cool and is very quiet. Also, I compared the E420 to my girlfriends computer which has USB 3.0 and the Lenovo did a complete HDD image nearly as fast with comparable software installed.
I find it regrettable that the replacement E430 does not seem to be built quite as well. The keyboard is not the same and the screen does not open to 180 degrees. While teaching classes I am often standing over my computer so the wide opening angle is important to me.
My recommendation to Lenovo is to bring back more Think Pad to the Edge Series. If I want an Idea Pad I will buy one. I want sturdy, 180 degree opening, metal hinges, a great keyboard, real mouse buttons, and a quick, reliable computer.
In my opinion the E420 is a REAL Think Pad. It does not have the super duty chassis of the T Series, but it is far above the average consumer computer build quality
Overall, I am thrilled with the performance of my E420, it exceeds all of my expectations. It is by far the best laptop that I have ever owned! Someday, when I am not a broke grad. student, I look forward to owning a T-Series!
Thank you Lenovo for making the Think Pad affordable!"
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Review 5 for ThinkPad Edge E420
OverallOverall Rating 
5 out of 5
5 out of 5
Dannation

Simply amazing product!

Date:April 14, 2012
"The ThinkPad E420 is simply the best laptop I have ever used. It's light enough to be super portable, and yet powerful enough to do everything I like doing with my laptops at high speeds. But more than the performance and reliability, I am utterly in love with Lenovo's simple computer design and form factor, these aspects provide, me anyway, with exactly the kind of laptop I've been looking for. And for me, really the most important reason I decided to get a ThinkPad over other brands of laptops is the fact that it runs Ubuntu beautifully and is highly compatible! I will never ever buy a laptop that is not a ThinkPad from here on out. Thank you Lenovo!"