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Customer reviews for Lenovo ThinkPad L420

14" model featuring reliable, business-class performance at a value price.

Average customer rating:
4.5 out of 5
4.5
 out of 
5
(6 Reviews) 6
Open Ratings Snapshot
Rating Snapshot (6 reviews)
5 stars
5
4 stars
0
3 stars
0
2 stars
1
1 star
0
5 of 6(83%)customers would recommend this product to a friend.
Customer Reviews for ThinkPad L420
Review 1 for ThinkPad L420
OverallOverall Rating 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Mobility 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Features 
4 out of 5
4 out of 5
Value 
5 out of 5
5 out of 5
Reliability 
4 out of 5
4 out of 5
AmandaH123
Location:Walnut Creek, CA
Owned Product:2 years+
Operating System:Windows 7 Home

Best Customer Service Ever

Date:October 4, 2011
Pros: Warranty, Wireless card, Screen size, Build Quality, Display performance, Processor, Support, Keyboard/peripherals
Cons: included os
"This is a review for the L412 model. I am very fond of my little laptop. It is sturdy, particularly in the attachment of the screen, which is great, because I have dragged it everywhere for the last year or two and not been very careful about putting it down gently. The hardware is rock solid, reliably, well-made, could not praise it more.
It does not, I am afraid, get along perfectly with the pre-installed OS, Windows 7 64-bit, which persists in the stupidest of driver errors and failed updates. However, when I called Lenovo, they were wonderfully helpful. They offered to walk me through some things (even though Windows is not their problem, exactly), and sent me a recovery disk the minute I asked. When my charger had a problem, they shipped me a new one. Free shipping. Again, faultless, easy customer service, very little automation, and committed to being helpful. Most laptops will eventually have some problems, and I would recommend a Lenovo laptop just because they make these problems so easy and so pleasant (surprisingly!) to deal with."
1 People found this review helpful.
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Review 2 for ThinkPad L420
OverallOverall Rating 
2 out of 5
2 out of 5
Performance 
4 out of 5
4 out of 5
Mobility 
3 out of 5
3 out of 5
Design 
5 out of 5
5 out of 5
Features 
3 out of 5
3 out of 5
Value 
2 out of 5
2 out of 5
Reliability 
1 out of 5
1 out of 5
delblue
Location:UK
Owned Product:1-6 months
Operating System:Windows 7 Professional
Processor:Intel Core i5
Memory:4 GB or more

Driven me to Distraction

Date:December 9, 2012
Pros: Processor, Memory, Storage
Cons: Input/Output compatibility, Keyboard/peripherals, Build Quality, Screen size
"Ok so many good points. But a persistent error with the USB controller has driven me nuts over the 5 months I've owned this machine. Working through issue with support so I may return and revise. But you shouldn't have to power cycle a machine in this day and age to get something to work on a regular basis."
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Review 3 for ThinkPad L420
OverallOverall Rating 
5 out of 5
5 out of 5
robert

IBM, Now Lenovo

Date:April 18, 2012
"Over the years whenever I was in the market for a Laptop, I wanted something that worked for me in giving presentations to established and prospective customers. I needed a product that not only was usable now, but was rugged and would last. My first was a A30 Thinkpad and it still works. I've owned several different models of the years and was pleased to see a product that is a good value and one I know will serve me for years to come. I'm also excited to see the new inovations that Lenovo incorporates into the laptop. I love my L420, great weight and travels well (light). The features are remarkable."
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Review 4 for ThinkPad L420
OverallOverall Rating 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Mobility 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Features 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Reliability 
5 out of 5
5 out of 5
good
Location:New York, NY
Owned Product:1-6 months
Operating System:Windows XP Professional
Processor:Intel Core i5
Memory:4 GB or more

Highly recommeded

Date:January 21, 2012
Pros: Weight, Warranty, Wireless card, Screen size, Battery, Processor, Support, Memory, Storage
"This laptop its up to my standards love it would buy another lenovo!"
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Review 5 for ThinkPad L420
OverallOverall Rating 
5 out of 5
5 out of 5