"This is a review for the L412 model. I am very fond of my little laptop. It is sturdy, particularly in the attachment of the screen, which is great, because I have dragged it everywhere for the last year or two and not been very careful about putting it down gently. The hardware is rock solid, reliably, well-made, could not praise it more.
It does not, I am afraid, get along perfectly with the pre-installed OS, Windows 7 64-bit, which persists in the stupidest of driver errors and failed updates. However, when I called Lenovo, they were wonderfully helpful. They offered to walk me through some things (even though Windows is not their problem, exactly), and sent me a recovery disk the minute I asked. When my charger had a problem, they shipped me a new one. Free shipping. Again, faultless, easy customer service, very little automation, and committed to being helpful. Most laptops will eventually have some problems, and I would recommend a Lenovo laptop just because they make these problems so easy and so pleasant (surprisingly!) to deal with."