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Customer reviews for Lenovo ThinkPad L420

14" model featuring reliable, business-class performance at a value price.

Average customer rating:
4.5 out of 5
4.5
 out of 
5
(6 Reviews) 6
Open Ratings Snapshot
Rating Snapshot (6 reviews)
5 stars
5
4 stars
0
3 stars
0
2 stars
1
1 star
0
5 of 6(83%)customers would recommend this product to a friend.
Customer Reviews for ThinkPad L420
Review 1 for ThinkPad L420
OverallOverall Rating 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Mobility 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Features 
4 out of 5
4 out of 5
Value 
5 out of 5
5 out of 5
Reliability 
4 out of 5
4 out of 5
AmandaH123
Location:Walnut Creek, CA
Owned Product:2 years+
Operating System:Windows 7 Home

Best Customer Service Ever

Date:October 4, 2011
Pros: Warranty, Wireless card, Screen size, Build Quality, Display performance, Processor, Support, Keyboard/peripherals
Cons: included os
"This is a review for the L412 model. I am very fond of my little laptop. It is sturdy, particularly in the attachment of the screen, which is great, because I have dragged it everywhere for the last year or two and not been very careful about putting it down gently. The hardware is rock solid, reliably, well-made, could not praise it more.
It does not, I am afraid, get along perfectly with the pre-installed OS, Windows 7 64-bit, which persists in the stupidest of driver errors and failed updates. However, when I called Lenovo, they were wonderfully helpful. They offered to walk me through some things (even though Windows is not their problem, exactly), and sent me a recovery disk the minute I asked. When my charger had a problem, they shipped me a new one. Free shipping. Again, faultless, easy customer service, very little automation, and committed to being helpful. Most laptops will eventually have some problems, and I would recommend a Lenovo laptop just because they make these problems so easy and so pleasant (surprisingly!) to deal with."
1 People found this review helpful.
Review 2 for ThinkPad L420
OverallOverall Rating 
2 out of 5
2 out of 5
Performance 
4 out of 5
4 out of 5
Mobility 
3 out of 5
3 out of 5
Design 
5 out of 5
5 out of 5
Features 
3 out of 5
3 out of 5
Value 
2 out of 5
2 out of 5
Reliability 
1 out of 5
1 out of 5
delblue
Location:UK
Owned Product:1-6 months
Operating System:Windows 7 Professional
Processor:Intel Core i5
Memory:4 GB or more

Driven me to Distraction

Date:December 9, 2012
Pros: Processor, Memory, Storage
Cons: Input/Output compatibility, Keyboard/peripherals, Build Quality, Screen size
"Ok so many good points. But a persistent error with the USB controller has driven me nuts over the 5 months I've owned this machine. Working through issue with support so I may return and revise. But you shouldn't have to power cycle a machine in this day and age to get something to work on a regular basis."
Review 3 for ThinkPad L420
OverallOverall Rating 
5 out of 5
5 out of 5
robert

IBM, Now Lenovo

Date:April 18, 2012
"Over the years whenever I was in the market for a Laptop, I wanted something that worked for me in giving presentations to established and prospective customers. I needed a product that not only was usable now, but was rugged and would last. My first was a A30 Thinkpad and it still works. I've owned several different models of the years and was pleased to see a product that is a good value and one I know will serve me for years to come. I'm also excited to see the new inovations that Lenovo incorporates into the laptop. I love my L420, great weight and travels well (light). The features are remarkable."
Review 4 for ThinkPad L420
OverallOverall Rating 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Mobility 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Features 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Reliability 
5 out of 5
5 out of 5
good
Location:New York, NY
Owned Product:1-6 months
Operating System:Windows XP Professional
Processor:Intel Core i5
Memory:4 GB or more

Highly recommeded

Date:January 21, 2012
Pros: Weight, Warranty, Wireless card, Screen size, Battery, Processor, Support, Memory, Storage
"This laptop its up to my standards love it would buy another lenovo!"
Review 5 for ThinkPad L420
OverallOverall Rating 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Mobility 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Features 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Reliability 
5 out of 5
5 out of 5
Marti
Location:Phoenix, Arizona
Owned Product:1-6 months
Operating System:Windows 7 Professional
Processor:Intel Core i5
Memory:4 GB or more

T420 - the leathermen of laptops

Date:January 12, 2012
Pros: Weight, Warranty, Security Features, Durability, Software compatibility, Bluetooth, Video card, Wireless card, Screen size, Build Quality, Display performance, Display resolution, Battery, Input/Output compatibility, Processor, Support, Included software, Memory, Keyboard/peripherals, Storage
"I love my new laptop. It is the leathermen of laptops. Durable, handy, sturdy and strong. Always hand and quick to solve my challenges. So many tools to choose from and is ready to assist me with finding the right one. I just wish it fit in my pocket! thanks Lenovo!"
Review 6 for ThinkPad L420
OverallOverall Rating 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Mobility 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Features 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Reliability 
5 out of 5
5 out of 5
SDncin
Location:cincinnati OH
Owned Product:Less than a month
Operating System:Windows 7 Premium
Processor:Intel Core i5
Memory:2 GB

my best laptop sofar

Date:June 5, 2011
"I like the design, well built, good qualty,
I have i5 processor, very fast , less heat generated, easy to carry, I like to expand my 2GB ram to 4GB or more
"