"This is a review for the L412 model. I am very fond of my little laptop. It is sturdy, particularly in the attachment of the screen, which is great, because I have dragged it everywhere for the last year or two and not been very careful about putting it down gently. The hardware is rock solid, reliably, well-made, could not praise it more.
It does not, I am afraid, get along perfectly with the pre-installed OS, Windows 7 64-bit, which persists in the stupidest of driver errors and failed updates. However, when I called Lenovo, they were wonderfully helpful. They offered to walk me through some things (even though Windows is not their problem, exactly), and sent me a recovery disk the minute I asked. When my charger had a problem, they shipped me a new one. Free shipping. Again, faultless, easy customer service, very little automation, and committed to being helpful. Most laptops will eventually have some problems, and I would recommend a Lenovo laptop just because they make these problems so easy and so pleasant (surprisingly!) to deal with."
"Ok so many good points. But a persistent error with the USB controller has driven me nuts over the 5 months I've owned this machine. Working through issue with support so I may return and revise. But you shouldn't have to power cycle a machine in this day and age to get something to work on a regular basis."
"Over the years whenever I was in the market for a Laptop, I wanted something that worked for me in giving presentations to established and prospective customers. I needed a product that not only was usable now, but was rugged and would last. My first was a A30 Thinkpad and it still works. I've owned several different models of the years and was pleased to see a product that is a good value and one I know will serve me for years to come. I'm also excited to see the new inovations that Lenovo incorporates into the laptop. I love my L420, great weight and travels well (light). The features are remarkable."
"I love my new laptop. It is the leathermen of laptops. Durable, handy, sturdy and strong. Always hand and quick to solve my challenges. So many tools to choose from and is ready to assist me with finding the right one. I just wish it fit in my pocket! thanks Lenovo!"