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Customer reviews for Lenovo ThinkPad X240

Average customer rating:
2.32 out of 5
2.3
 out of 
5
(75 Reviews) 75
Open Ratings Snapshot
Rating Snapshot (75 reviews)
5 stars
12
4 stars
5
3 stars
7
2 stars
22
1 star
29
17 of 75(23%)customers would recommend this product to a friend.
Customer Reviews for ThinkPad X240
Review 1 for ThinkPad X240
OverallOverall Rating 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Features 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Reliability 
5 out of 5
5 out of 5
Test

Test

Date:July 16, 2014
"Test"
Review 2 for ThinkPad X240
OverallOverall Rating 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Features 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Reliability 
5 out of 5
5 out of 5
Test

Test

Date:July 16, 2014
"Test"
Review 3 for ThinkPad X240
OverallOverall Rating 
2 out of 5
2 out of 5
Performance 
3 out of 5
3 out of 5
Features 
2 out of 5
2 out of 5
Value 
2 out of 5
2 out of 5
Reliability 
3 out of 5
3 out of 5
IBMWatson

Are you kidding me?

Date:July 16, 2014
"You guys (Lenovo) spent a considerable sum to purchase the laptop brand with the best reputation. IBM earned this reputation for Thinkpad by thoughtful design, high build quality, and use of quality materials. I guess you think all you've bought is brand equity you can skate on for awhile. Based on the X240 I just bought, you've certainly wasted no time in lurching toward mediocrity (as if the PC world needed more of that).
I can't believe this X240 doesn't even get fundamentals right. First of all, the buttonless trackpad is barely usable, an exercise in frustration. Whose idea was this thing? And why an 8 GB limit for RAM?
I guess the joke is on me - I'm the one who bought it - but I can't wait to dump this thing over the side - which I will do at the first opportunity.
Also, the laptop came loaded with useless bloatware. Why waste your time or ours with that stuff? I'd rather have a machine that fires up quickly and doesn't waste my time with nonsense.
Back to the drawing board."
Review 4 for ThinkPad X240
OverallOverall Rating 
1 out of 5
1 out of 5
Performance 
1 out of 5
1 out of 5
Features 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Reliability 
1 out of 5
1 out of 5
Thinkpig

X240 is the worst X design ever

Date:July 15, 2014
"This machine completely changed my view on X. I had X60 and X220 before, they are all very good."
Review 5 for ThinkPad X240
OverallOverall Rating 
2 out of 5
2 out of 5
Performance 
5 out of 5
5 out of 5
Features 
2 out of 5
2 out of 5
Value 
2 out of 5
2 out of 5
Reliability 
2 out of 5
2 out of 5
frustratednick

disappointed that x230 discontinued over x240

Date:July 9, 2014
"I've tried the X240 and was disappointed by 2 usb ports instead of three as well the horrible effort to upgrade ram and hd or to change the keyboard. The current incarnation of the clickpad drives me nuts. No need to have internal battery if there is easy to replace external. Tried everywhere in Taiwan to find the X230, but bad karma made me always miss the final stock at each local vendor by just one day because many people are trying to snatch the final x230 instead of having to face the x240. The vendors all suggest x240, but that's not what I want. I want the X230. Perhaps Lenovo changed their Thinkpad designs too fast for their traditional audience to accept."
Review 6 for ThinkPad X240
OverallOverall Rating 
1 out of 5
1 out of 5
Performance 
3 out of 5
3 out of 5
Features 
1 out of 5
1 out of 5
Value 
2 out of 5
2 out of 5
Reliability 
3 out of 5
3 out of 5
CXPD2014

Don't waste your money

Date:July 5, 2014
"Feels cheap. The chassis is easily damaged, and the internal components are not as easily accessible as they once were. The trackpad lacks buttons and isn't comfortable to use. Can't easily type special characters---new keyboard layout doesn't have an integrated keypad. Limited to 8 GB of RAM. Be sure to buy a smartcard option if you even think you might need one. You can't install an integrated one after. Only two USB ports. Annoyingly, you have to use the Fn key to access the F keys. Buy this machine with the Windows 8 option to experience maximum frustration. This is the worst purchase I've ever made."
Review 7 for ThinkPad X240
OverallOverall Rating 
4 out of 5
4 out of 5
Performance 
5 out of 5
5 out of 5
Features 
4 out of 5
4 out of 5
Value 
3 out of 5
3 out of 5
Reliability 
5 out of 5
5 out of 5
Mazat

Good, lightweight and great battery life

Date:July 2, 2014
"It is a good, portable, lighweight business laptop with enough power for everyday use coupled with excellent battery life (and because it has internal battery, you can swap main batteries on the go without turning it off).
It is one of the best small/portable laptops available (I have tried over 10 others as well). SSD drive is a blessing as well.
I miss higher-res screen and better price. There is still some good old IBM ThinkPad reliability and build quality legacy as well.
Go get one"
Review 8 for ThinkPad X240
OverallOverall Rating 
1 out of 5
1 out of 5
Performance 
1 out of 5
1 out of 5
Features 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Reliability 
3 out of 5
3 out of