"I received my Y560D 12/2/2010 I found it to be a great laptop and overall fast with a lot of great features. After 2 weeks my screen started to flicker I had to return it to get fixed. It took 6 days from the time it left till it was returned with a new Display screen. Two days later the flicker returned. Contacted Customer Service to discuss the replacement of the original with a new one, custermer service work with me and the Y560D was replace with an upgrade i7 processor and added 2 gb of memory going from 4 to 6. I have been using the new Y560D and find it to be a great computer. Fast, Good Looking, and lots of great USABLE features. Hardware can break on any computer but the Lenonva Support and Customer Service was 110% for the customer. Thanks Lenova keep up the great work."