"I received my Y560D 12/2/2010 I found it to be a great laptop and overall fast with a lot of great features. After 2 weeks my screen started to flicker I had to return it to get fixed. It took 6 days from the time it left till it was returned with a new Display screen. Two days later the flicker returned. Contacted Customer Service to discuss the replacement of the original with a new one, custermer service work with me and the Y560D was replace with an upgrade i7 processor and added 2 gb of memory going from 4 to 6. I have been using the new Y560D and find it to be a great computer. Fast, Good Looking, and lots of great USABLE features. Hardware can break on any computer but the Lenonva Support and Customer Service was 110% for the customer. Thanks Lenova keep up the great work."
"There are lot of defects in this Y560D Ideapad. The keyboard sometimes only types numbers only but not alphabets irrespective of numlock is on/off. Suddenly turns off after using 5-6 hours. The mouse pointer size increases automatically sometimes. The battery never lasts for at least 90 minutes from the day one in power saving mode. The battery status shows as battery not installed. The lenovo customer care people checked it and suggested me to change the battery. I replaced the battery but nothing change in the performance. I have purchased 3-year Home + Lenovo Notebook Protection which is on site warranty in US. I have come to India when I tried to get the support from local customer care but they are saying it is carry on warranty so they can not provide the on site warranty."