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Customer reviews for Lenovo IdeaPad U400

14" designer laptop with discrete graphics power.

Average customer rating:
3.926 out of 5
3.9
 out of 
5
(27 Reviews) 27
Open Ratings Snapshot
Rating Snapshot (27 reviews)
5 stars
10
4 stars
10
3 stars
3
2 stars
3
1 star
1
21 of 27(78%)customers would recommend this product to a friend.
Customer Reviews for IdeaPad U400
Review 1 for IdeaPad U400
OverallOverall Rating 
4 out of 5
4 out of 5
Performance 
3 out of 5
3 out of 5
Mobility 
4 out of 5
4 out of 5
Design 
4 out of 5
4 out of 5
Features 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Reliability 
5 out of 5
5 out of 5
HappyBuyer
Location:Rochester, NY
Owned Product:1-6 months
Operating System:Windows 7 Home
Processor:Intel Core i5
Memory:3 GB

Glad I purchased!

Date:July 28, 2012
Pros: Weight, Security Features, Durability, Screen size, Build Quality, Processor, Memory
Cons: Battery, trackpad
"I was looking for a laptop for university. I was looking at other manufacturers such as HP, Dell, Sony, Acer, Toshiba, and ASUS. I didn't feel safe buying a HP or a Dell due to many complaints about their reliability from online reviews as well as statements from friends and family. The Sony looked great and felt great but I didn't feel like it was worth it because there was not enough features that made it worth the extra money. I didn't like the look of the Toshiba and how thick and ugly their designs were, the only Toshiba I liked was their Ultrabook which was way too expensive. The ASUS was very cheaply built which made me not want to buy it. I previously had a Acer which was very reliable, however, it was still very cheaply built. I wanted a laptop that was sturdy, affordable, and stylish. My High School had Lenovo ThinkPad laptops so I decided to look at Lenovo. I was glad I did, I loved the IdeaPad series, especially the stylish U-Series. I need a CD Drive so I bought the U400. Even though I really REALLY wanted the Clementine Orange colour. The gray colour is actually very very attractive and stylish, it makes the laptop a very understated modern appearance that is truly fantastic. The laptop is very well built. You can tell there is a very big difference from a laptop made from a cheap -hollow plastic and a well built aluminum. Needless to say build quality is great. The breathable keyboard sounds silly but it really does work. The keyboard and mouse pad stays nice and cool no matter how long you use it. The trackpad is a tad sensitive, but you can get used to it or if you really hate it, can avoid it by disabling it and buying a normal mouse. Speakers are great, there is no lights on the keyboard, but, I don't find the need for one so I don't mind at the least. The battery will last 4-5 hours. The longest I've gotten it so far was just shy of 5 hours. Screen is a bit low on resolution. I have the second generation Intel core i5 on mine and it's smooth and a great choice. I'm not much of a computer gamer so I can't tell you how games will perform on it. Over all I recommend this laptop and will buy future Lenovo products!!"
1 People found this review helpful.
Review 2 for IdeaPad U400
OverallOverall Rating 
4 out of 5
4 out of 5
Performance 
3 out of 5
3 out of 5
Mobility 
3 out of 5
3 out of 5
Design 
4 out of 5
4 out of 5
Features 
3 out of 5
3 out of 5
Value 
3 out of 5
3 out of 5
Reliability 
3 out of 5
3 out of 5
nuttynut
Owned Product:7-12 months
Operating System:Windows 7 Basic
Processor:Intel Core 2 Duo
Memory:4 GB or more

Decent Computer

Date:January 19, 2013
Pros: Input/Output compatibility, Weight, Warranty, Processor, Security Features, Support, Included software, Memory, Bluetooth, Video card, Screen size, Storage, Display resolution
Cons: Wireless card, Battery, Software compatibility, Build Quality, Display performance, Durability
"This computer is pretty nice. The graphics are good and it is very portable. It also can upload things pretty well. However the battery doesn't last more than 4 hours, the touch pad is extremely finicky, and it heats up after an hour of using it. The cd drive is hard to use too. I would recommend this to people who are on a tight budget. It is a decent computer but it does have it faults."
Review 3 for IdeaPad U400
OverallOverall Rating 
2 out of 5
2 out of 5
Performance 
4 out of 5
4 out of 5
Mobility 
4 out of 5
4 out of 5
Design 
4 out of 5
4 out of 5
Features 
1 out of 5
1 out of 5
Value 
2 out of 5
2 out of 5
Reliability 
1 out of 5
1 out of 5
grandcenter
Location:New York
Owned Product:Just got it
Operating System:Windows 7 Home
Processor:Intel Core i5
Memory:4 GB or more

Lenovo is not IBM

Date:November 14, 2012
Pros: Software compatibility, Bluetooth, Video card, Wireless card, Screen size, Display performance, Display resolution, Input/Output compatibility, Processor, Included software, Memory, Keyboard/peripherals, Storage
Cons: slot dvd driver
"I buy this U400 in a pretty good price, for its nice looks, slim design, all metal shell, and Lenovo brand.
The machine is so far so good, but I must say the dvd slot driver is too bad, even a brand-new dvd disc is hard to be read, and the windows system stop response and keep trying to read the dvd, there is no emergency eject hole on this slot dvd driver, so several time I have to reboot, make me disappoint, total a junk dvd driver.
another problem, every time I use the U400, whenever I plug in AC or use the battery, the battery indicator is always light, is this a problem?
"
Review 4 for IdeaPad U400
OverallOverall Rating 
1 out of 5
1 out of 5
Performance 
1 out of 5
1 out of 5
Mobility 
4 out of 5
4 out of 5
Design 
4 out of 5
4 out of 5
Features 
2 out of 5
2 out of 5
Value 
2 out of 5
2 out of 5
Reliability 
1 out of 5
1 out of 5
sierra
Location:Florida
Owned Product:7-12 months
Operating System:Windows 7 Basic
Processor:Intel Core i5
Memory:4 GB or more

Do not buy this computer

Date:October 30, 2012
Pros: Memory
Cons: Keyboard/peripherals
"I bought this computer because I've always been a fan of lenovo thinkpads and wanted something that was more portable and nicer looking. I thought the u400 might be a great fit.
Although it LOOKS nice, this computer is such a piece of junk.
First of all, don't ignore all the reviews that mention how funky the touch pad is. It's very bizarre and unresponsive! When I have a friend using my computer, they always hand it back to me because they can't manage to get the mouse to scroll where they need to. For a while after buying this computer, I continued to use my old thinkpad to do all my work and web browsing because it was so painful to use this computer for simple tasks. Imagine how annoyed I was after paying close to 1k for this computer that I thought would be an "upgrade".
Second, and this is the problem I'm having right now, the computer has major internet connectivity problem. It doesn't connect, needs a lot of prodding in order to connect, and lately, Chrome and Firefox are both failing on this computer for some reason.
If this computer were cheap or old, I guess I wouldn't be so annoyed, but the fact is, it's only half a year old, and ever since the first week I started using it, I was looking forward to the day that I can finally replace it."
Review 5 for IdeaPad U400
OverallOverall Rating 
2 out of 5
2 out of 5
Performance 
2 out of 5
2 out of 5
Mobility 
3 out of 5
3 out of 5
Design 
2 out of 5
2 out of 5
Features