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Customer reviews for Lenovo ThinkPad X1 Carbon

14" & less than 3lbs, business-class Ultrabook™ with robust security, multimedia, WWAN support, & more.

Average customer rating:
3.27 out of 5
3.3
 out of 
5
(122 Reviews) 122
Open Ratings Snapshot
Rating Snapshot (122 reviews)
5 stars
39
4 stars
21
3 stars
22
2 stars
14
1 star
26
63 of 122(52%)customers would recommend this product to a friend.
Customer Reviews for ThinkPad X1 Carbon
Review 1 for ThinkPad X1 Carbon
OverallOverall Rating 
3 out of 5
3 out of 5
Performance 
3 out of 5
3 out of 5
Features 
1 out of 5
1 out of 5
Value 
3 out of 5
3 out of 5
Reliability 
3 out of 5
3 out of 5
Brian

The keyboard is an abomination

Date:May 21, 2014
"This would be the perfect ultrabook if the keyboard layout were the same as the previous generation X1 Carbon. The adaptive row is a gimmick and the delete/backspace change is infuriating. Had to return the laptop because I simply could not deal with the stupid layout. Lenovo, please stop making changes for the sake of making changes."
2 People found this review helpful.
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Review 2 for ThinkPad X1 Carbon
OverallOverall Rating 
1 out of 5
1 out of 5
Performance 
1 out of 5
1 out of 5
Features 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Reliability 
1 out of 5
1 out of 5
mark

The new keyboard is a disaster

Date:May 17, 2014
"The latest model has eliminated the dedicated trackpoint buttons, and instead requires you to effect mouse clicks by pressing on the touchpad below the keyboard. It's hard enough to do a left click, but pretty much impossible to do a right click without multiple frustrating attempts at banging on the pad. The changes have pretty much rendered the trackpoint useless. The keyboard has several other gratuitous layout changes that make no sense and frustrate users who expect various keys to be where they have always been. Woe to the user who must switch between this laptop and some other keyboard on a regular basis. I can't begin to say how frustrated I am by these changes. Lenovo has ruined what I had previously considered to be the best laptop."
2 People found this review helpful.
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Review 3 for ThinkPad X1 Carbon
OverallOverall Rating 
1 out of 5
1 out of 5
Performance 
5 out of 5
5 out of 5
Features 
1 out of 5
1 out of 5
Value 
3 out of 5
3 out of 5
Reliability 
1 out of 5
1 out of 5
Bill

Amazing machine if you can stand the adaptive keys

Date:June 25, 2014
"I've only ever owned ThinkPads. Love them. When the 2013 X1 carbon came out, I had a wishlist of improvement and they're all satisfied by the 2014 edition! You can get use to the new key format, but the adaptive keys are just not practical for business use. Short list of issues:
- It's too easy to accidentally brush the buttons. They're close to other keys and require zero pressure.
- Important functions (such as mute) are now more than 1 action away.
- And others....
I hope Lenovo reconsiders this or provides options for future models."
1 People found this review helpful.
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Review 4 for ThinkPad X1 Carbon
OverallOverall Rating 
3 out of 5
3 out of 5
Performance 
3 out of 5
3 out of 5
Features 
3 out of 5
3 out of 5
Value 
2 out of 5
2 out of 5
Reliability 
2 out of 5
2 out of 5
Alex

My Kingdom for an IBM Keyboard - & extra batteries

Date:June 3, 2014
"The X1 Carbon is ultra light and has fine battery life, however the inability to change batteries makes it a sub-optimal choice for road warriors, and the need to carry external CD burner and an Ethernet dongle are a pain in the neck.
The new keyboard layout is an improvement over the Gen 1, however the elimination of Fn keys makes it unusable for power users who need quick access to certain hotkeys.
Perhaps Gen 3 will do better."
1 People found this review helpful.
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Review 5 for ThinkPad X1 Carbon
OverallOverall Rating 
2 out of 5
2 out of 5
Performance 
4 out of 5
4 out of 5
Features 
1 out of 5
1 out of 5
Value 
1 out of 5
1 out of 5
Reliability 
3 out of 5
3 out of 5
chris

Returned My X1 Carbon Touch

Date:April 30, 2014
"Marketed as a business ultrabook, I wanted a classic thinkpad in a slim form. Unfortunately, the negatives outweighed the positives, and this laptop was a letdown: (1) The adaptive keyboard was awkward and gimmicky- a real nuisance when, for example, building models in Excel, constantly having to look at this bar to hit it exactly right and deliberately. No tactile feedback. (2) The keyboard layout changes took more time to get used to than I cared (3) the touchpad seemed hypersensitive at times and unresponsive at others. And, without the articulated buttons (vs old touchpad), the joystick control is now useless and obsolete… I bought the X1 Carbon to increase productivity, but found it to be doing just the opposite."
1 People found this review helpful.
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Review 6 for ThinkPad X1 Carbon
OverallOverall Rating 
3 out of 5
3 out of 5
Performance 
4 out of 5
4 out of 5
Features 
2 out of 5
2 out of 5
Value 
2 out of 5
2 out of 5
Reliability