"When making my purchase 8 months ago, I searched the market for tablet laptop hybrids for my work. I required a tablet to draw diagrams for students which I could later save and email to them or post on our course website, while still having the functionality of a personal computer for my research materials. To do this, I required the precision of a digitizer pen.
Unfortunately, my experience with this device and Lenovo's customer service has had nothing but problems. While the original shipping problems may be understandable, the quality of the touchscreen and digitizer accuracy is not.
Even after running the pen calibration multiple times, the pen's accuracy is in general off by over 5mm. This becomes especially pronounced near the edges of the screen, where the inaccuracy can grow as large as 1cm. While the website for this product advertises "Precise control with digitizer pen support," the product itself does not exhibit any such precision."
"If you want a reliable tablet then buy a Surface. The Helix has been promoted as a tablet/computer. Not so. We fell for it and now having to replace all our sales reps computers. Just not capable of running business third part software like CRM's or working with our up to date server. To bad nice looking unit."
"Improved product which could add more profits hadrware level, sufiente forced labor mobility and an indispensable tool if you are a user of high corporate level. A propeller comfortable with my machine I can only say that the warranty is 3 years are exceptional internationally."
"The quality of Lenovo has really suffered in the past couple of years. In my case, I had to have the detachable keyboard replaced twice in the first 4 weeks. The SSD is constantly throwing errors. Minimal ports. The docking station that you have to use can't deliver power to the laptop so when you dock you have to plug in the docking station and power every time you want to dock. The touchpad is a disaster in usability. It feels so cheap. If you ever need to replace the SSD, you will need a medical degree just to operate on this thing. So forget about upgrading anything. The video card only supports 1920x1080 max. The machine runs hot. As cool as this units seems, it just isn't worth it. The multi-touch screen is so far below by 3rd gen iPad."
"My Helix only lasted for 6 months and became unusable with a flickering screen and a mind of its own. It was repaired - with everything lost! And now its operating temperature is far too hot. I am too afraid to use it any more - I do not trust it."