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Customer reviews for Lenovo ThinkPad X1 Carbon

14” & just 1.34 kgs, business-class Ultrabook™ with robust security, multimedia, WWAN support, & more.

Average customer rating:
2.143 out of 5
2.1
 out of 
5
(7 Reviews) 7
Open Ratings Snapshot
Rating Snapshot (7 reviews)
5 stars
0
4 stars
1
3 stars
1
2 stars
3
1 star
2
0 of 7(0%)customers would recommend this product to a friend.
Customer Reviews for ThinkPad X1 Carbon
Review 1 for ThinkPad X1 Carbon
OverallOverall Rating 
2 out of 5
2 out of 5
Performance 
4 out of 5
4 out of 5
Features 
1 out of 5
1 out of 5
Value 
2 out of 5
2 out of 5
Reliability 
3 out of 5
3 out of 5
Monty

Let down by appaling touch pad and poor keyboard.

Date:22 July 2014
" Having an old IBM T60p at home, I chose a Lenovo for work over our usual laptop manufacturer. I even debated replacing my home T60 with an X1. After a few days with the X1 I decided to stick with the T60p.
Keyboard: Lenovo have jumbled the keys about and replaced the mechanical f keys with a gimmicky touch strip which gives no tactile feedback. I make heavy use of function keys but I knew at work I will be using it with an external keyboard 95% of the time and only use the laptop keyboard in meetings. I decided to live with this as the weight was more important.
If you are planning to use the laptop keyboard for heavy use and like your function keys it may be more concerning.
The touchpad clicks when you press it- why? I find I often accidently click the thing, it also rattles when you use it and feels incredibly flimsy and inaccurate - using a mouse now!
Tip: If you do get an X1 make sure you get the "OneLink" dock else you will need two to use PSUs for the laptop + dock!
"
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Review 2 for ThinkPad X1 Carbon
OverallOverall Rating 
3 out of 5
3 out of 5
Performance 
4 out of 5
4 out of 5
Features 
5 out of 5
5 out of 5
Value 
2 out of 5
2 out of 5
Reliability 
5 out of 5
5 out of 5
mxpule

Great laptop ruined by keyboard and trackpad

Date:05 July 2014
" Been using thinkpads my working life. The changes to the keyboard layout are diabolical e.g. the delete button is where backspace used to be; The home button where capslock used to be etc. The function keys are replaced by an "e-ink" touch sensitive strip. As I type I brush against this strip and e.g. window explorer suddenly pops up. Sigh. Then on a trip away I get used to the keyboard, then I sit at my workstation and I'm hitting backspace instead of delete! Sigh. Trackpoint isn't great: To click requires depressing the entire trackpad panel - heavy and causes finger strain. Discrimination from left, middle, right is poor since you have to depress an entire panel. You can't swap the battery. So what do you do on a long flight when the battery runs out? No option to hibernate and swap battery. No native network port either - need an adapter cable I've already lost. No SD card port. It is well engineered, sold and reliable but wouldn't pay the extra if you are a thinkpad veteran. "
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Review 3 for ThinkPad X1 Carbon
OverallOverall Rating 
2 out of 5
2 out of 5
Performance 
4 out of 5
4 out of 5
Features 
4 out of 5
4 out of 5
Value 
2 out of 5
2 out of 5
Lithium

Disappointing downgrade over previous model

Date:19 June 2014
" The original X1 was a fantastic laptop with a great keyboard, good performance and acceptable battery life.
Whilst the chassis, screen and connectivity on the new model are even better it has been spoiled by a hopelessly over-complicated keyboard (a top row of physical buttons & a "Fn" key worked just fine) and horrible button-less trackpad which have made it virtually unusable.
Thankfully, the old models are still available from distributors and give a much better user experience.
"
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Review 4 for ThinkPad X1 Carbon
OverallOverall Rating 
4 out of 5
4 out of 5
Performance 
4 out of 5
4 out of 5
Features 
4 out of 5
4 out of 5
Value 
2 out of 5
2 out of 5
Reliability 
3 out of 5
3 out of 5
Richard

Good but not good enough

Date:12 June 2014
" The Good
Keyboard (yes the layout takes a bit of getting used to) good feedback and travel.
Adaptive function row nice and responsive
Screen even colour and no backlight bleed
Screen protector on as standard, yes it does mute the colours slightly
Chassis build quality is excellent
3yr warranty as standard
The Bad
Power button feels like it won't last, more travel on the left side of it than the right
Annoying that I bought the one of the dearer models and no NFC, would have been handy as there is no SD card
1st 10 mins the trackpad and pointer stopped working (had to re-start)
Took over six week to arrive, Digital River appalling at communicating
I bought the model Intel 5000 HD, touch, hi-res screen. The screen is very good nice sharp. Power supply is tiny so excellent for travelling. Overall I am quite impressed with the laptop. However the lack of NFC on this model and the so so power button have led me to return it. It's just not quite worth the price paid. "
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Review 5 for ThinkPad X1 Carbon
OverallOverall Rating 
1 out of 5
1 out of 5
Performance 
5 out of 5
5 out of 5
Features 
2 out of 5
2 out of 5
Value 
3 out of 5
3 out of 5
Reliability 
2 out of 5
2 out of 5
sb337

Dissapointed

Date:25 May 2014
" When I received the X1 the screen broke within 12 hours. No replacement touch screen was available and I was without a laptop for 2 weeks. However, no problems since.
The touch screen has a protective layer which makes the font look blurry and strains your eyes. After 4 weeks of using it, I followed the advice from the forum and removed the protective layer (note: this is NOT recommended by Lenovo and may void the warranty). The screen looked much better - crystal clear and very sharp.
The buttons are arranged differently and took some time to get used to. The adaptive keys are unusable. They are slow to change from one set of keys to the next and it's difficult to know if you hit the correct button as there is no tactile feedback. "
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Review 6 for ThinkPad X1 Carbon
OverallOverall Rating 
2 out of 5
2 out of 5
Performance 
4 out of 5
4 out of 5
Features 
3 out of 5
3 out of 5
Value 
2 out of 5
2 out of 5
Reliability 
2 out of 5
2 out of 5
Wieget01

What happened?

Date:22 May 2014
" Should have been amazing but so wasn't
What has happened to the trackpad - it's now clunky, noisy and frustratingly inaccurate - what was once a almost seamless extension of my hand has now rendered me one grade worse than my gran as I struggle to muster strength and dexterity to depress the whole trackpad "button" correctly and wince at the noise the return action is about to make!
So all in all such a disappointment for a £2k machine that should have been amazing!
And shocked that this same trackpad is also on all thinkpads now!!
It's on it's way back and after 10+ Thinkpads I am off in search of a new laptop brand until something is done about the iconic trackpad! "
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Review 7 for ThinkPad X1 Carbon
OverallOverall Rating 
1 out of 5
1 out of 5
Performance 
3 out of 5
3 out of 5
Features 
1 out of 5
1 out of 5
Value 
3 out of 5
3 out of 5
Reliability 
3 out of 5
3 out of 5
simon

lenove new x1

Date:21 May 2014
" Given how good the first X1 carbon was this is a really poor update.
The keyboard is unusable - no caps lock, delete and backspace in the wrong places
The adaptivekey simpy don't work - you can't see them and the icons are incomprehensibel
All in all a real discappointment "
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