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Average customer rating:
3.72 out of 5
3.7
 out of 
5
(50 Reviews) 49
Open Ratings Snapshot
Rating Snapshot (50 reviews)
5 stars
20
4 stars
13
3 stars
6
2 stars
5
1 star
6
34 of 50(68%)customers would recommend this product to a friend.
Customer Reviews for
Review 1 for
OverallOverall Rating 
3 out of 5
3 out of 5
Performance 
3 out of 5
3 out of 5
Mobility 
3 out of 5
3 out of 5
Design 
3 out of 5
3 out of 5
Features 
3 out of 5
3 out of 5
Value 
3 out of 5
3 out of 5
Reliability 
2 out of 5
2 out of 5
harchan
Owned Product:Just got it
Operating System:Windows 8
Processor:Intel Core i7
Memory:4 GB or more

Average Product

Date: May 11, 2013
Pros: Memory, Keyboard/peripherals, Build Quality, Storage, Display resolution
Cons: Wireless card, Battery, Durability
"Pros
1.display quality is good
2.good performance
3. except for the plastic covering around the display screen the build quality is pretty good for the price
Cons:
1.It is not an ultrabook as advertised. It has reasonable wight of 4 lbs which is too high for an ultrabook. This is just a 14inch laptop with a regreshing look
2.glitches in home screen when using trackpad
3.battery life is around 3 hrs. The product description says 8hrs
4. gets pretty hot if used for more than 1hr
"
Review 2 for
OverallOverall Rating 
5 out of 5
5 out of 5
Performance 
4 out of 5
4 out of 5
Mobility 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Features 
4 out of 5
4 out of 5
Value 
5 out of 5
5 out of 5
Reliability 
4 out of 5
4 out of 5
Valentino
Owned Product:Less than a month
Operating System:Windows 8
Processor:Intel Core i7
Memory:4 GB or more

Great Product.

Date: May 3, 2013
Pros: Battery, Weight, Warranty, Processor, Support, Durability, Memory, Wireless card, Keyboard/peripherals, Build Quality, Storage, Display resolution, Display performance
"Very good product, I have not run into any issues with the WIFI and I am enjoying this product very much."
Review 3 for
OverallOverall Rating 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Mobility 
5 out of 5
5 out of 5
Design 
4 out of 5
4 out of 5
Features 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Reliability 
5 out of 5
5 out of 5
Emily
Owned Product:7-12 months
Operating System:Windows 7 Home Premium
Processor:Intel Core i5

Perfect for College!

Date: April 25, 2013
Pros: Battery, Weight, Processor, Durability, Memory, Keyboard/peripherals, Screen size
Cons: touchpad
"I absolutely love my Lenovo! I bought this Ultrabook in the Ruby Red color and it is absolutely gorgeous! I bought my computer 9 months ago and have not had any problems with it so far. I love it for my college classes because it is light and easy to tuck away into my backpack. It also fits easily on my desk and the keyboard is fairly quiet to type on. I bought an external cd/dvd drive to use with my computer, but haven't needed to use it yet. WThe touchpad can be a little sensitive sometimes, especially with the zoom function, but it just takes a little time to get used to. The only other drawback I found was that the home key is very close to the backspace key and I find myself hitting that on accident and then typing at the beginning of the line all of a sudden."
Review 4 for
OverallOverall Rating 
4 out of 5
4 out of 5
Performance 
4 out of 5
4 out of 5
Mobility 
3 out of 5
3 out of 5
Design 
3 out of 5
3 out of 5
Features 
4 out of 5
4 out of 5
Value 
3 out of 5
3 out of 5
Reliability 
4 out of 5
4 out of 5
fiona
Owned Product:Just got it
Operating System:Windows 8
Processor:Intel Core i5
Memory:4 GB or more

Decent laptop

Date: April 17, 2013
Pros: Input/Output compatibility, Processor, Memory, Storage
Cons: Battery, Keyboard/peripherals, Screen size
"This is the first laptop I own and so far, so good. However, the keyboard is a little too sensitive and I can't seem to type the letter "t" the first (or second time around). I need to consciously remember to press harder on the letter. Also, I do notice the keyboard flex and cover flex. It doesn't bother me too much but I do notice the flex. It would be great if the keyboard is backlit but I understand this is a budget ultrabook. I prefer Windows 7 but Windows 8 is growing on me."
Review 5 for
OverallOverall Rating 
3 out of 5
3 out of 5
Performance 
4 out of 5
4 out of 5
Mobility 
4 out of 5
4 out of 5
Design 
2 out of 5
2 out of 5
Features 
3 out of 5
3 out of 5
Value 
4 out of 5
4 out of 5
Reliability 
2 out of 5
2 out of 5
Bobby
Owned Product:Just got it
Operating System:Windows 8 Pro
Processor:Intel Core i5
Memory:4 GB or more

The key pad really bothers me

Date: March 29, 2013
Pros: Processor, Included software, Software compatibility, Memory, Video card, Storage
Cons: Weight, Display performance, Durability
"I get this dull looking computers yesterday. Overall it works just fine except the key pad bothers me a lot. It feel so weak and
trembling while I was typing. Cannot understand the designer why the key pad should have such design. Feel it will fall apart anytime while you're using it.
"
Review 6 for
OverallOverall Rating 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Mobility 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Features 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Reliability 
5 out of 5
5 out of 5
Marko
Owned Product:Less than a week
Operating System:Windows 8
Processor:Intel Core i3
Memory:4 GB or more

Great ultrabook

Date: March 25, 2013
Pros: Battery, Weight, Warranty, Processor, Security Features, Support, Included software, Durability, Software compatibility, Memory, Bluetooth, Video card, Wireless card, Keyboard/peripherals, Screen size, Build Quality, Storage, Display resolution, Display performance
Cons: Input/Output compatibility
"Very light, fast & reliable. Use it with a USB infrared keyboard/mouse. Just great."
Review 7 for
OverallOverall Rating 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Mobility 
5 out of 5
5 out of 5
Design 
2 out of 5
2 out of 5
Features 
2 out of 5
2 out of 5
Value 
5 out of 5
5 out of 5
Reliability 
4 out of 5
4 out of 5
Hemmi
Owned Product:1-6 months
Operating System:Windows 8
Processor:Intel Core i5
Memory:4 GB or more

School Laptop

Date: March 16, 2013
Pros: Battery, Weight, Processor, Memory, Wireless card, Keyboard/peripherals, Storage
Cons: Build Quality, Durability, all plastic
"I recently got this laptop for Christmas. The U410 is an excellent laptop as far as the value. Its relatively thin and not too heavy, so its easy to carry around. I mainly use it for school to write papers and complete online work.
Here are some cons.
1. The plastic frame around the screen tends to (un-pop) from the main base behind the LCD, this is easily fixable. Its a constant reminder of the compromises Lenovo made to keep it cheap. it doesn't effect functionality so its minimal, no biggie.
That is basically it, the laptop gets the job done. The keyboard is absolutely the best thing I have ever used. This laptop is on par with Lenovo's "DO" slogan.
In conclusion, If you are looking for a work laptop thats portable, and you take good care of your stuff, buy this.
"
Review 8 for
OverallOverall Rating 
4 out of 5
4 out of 5
Performance 
5 out of 5
5 out of 5
Mobility 
5 out of 5
5 out of 5
Design 
3 out of 5
3 out of 5
Features 
5 out of 5
5 out of 5
Value 
4 out of 5
4 out of 5
Reliability 
5 out of 5
5 out of 5
Gamer
Owned Product:Just got it
Operating System:Windows 8
Processor:Intel Core i7
Memory:4 GB or more

Excellent But...

Date: March 3, 2013
Pros: Battery, Weight, Processor, Memory, Video card
Cons: Wireless card
"I've recently purchased this U410 laptop and it was easy enough to set up. The graphics card runs excellent. I can run World Of Warcraft on good. The battery live is good, running at full speed i still have 4 hours left. Running energy mode it will last 5-6 hours. The only bad thing: which is going to take some getting used to is the track pad. I'm used to have the track pad and 2 buttons separate. The weight of the computer is super light to make easy travel. That is the only problem i have with this laptop is the track pad when i game, Simple fix is get an external mouse."
Review 9 for
OverallOverall Rating 
4 out of 5
4 out of 5
Performance 
4 out of 5
4 out of 5
Mobility 
4 out of 5
4 out of 5
Design 
4 out of 5
4 out of 5
Features 
3 out of 5
3 out of 5
Value 
4 out of 5
4 out of 5
Reliability 
3 out of 5
3 out of 5
Anonymous
Owned Product:Less than a month
Operating System:Windows 8
Processor:Intel Core i3

Great little laptop

Date: February 27, 2013
Pros: Weight, Processor, Support, Included software, Durability, Software compatibility, Keyboard/peripherals, Screen size, Build Quality, Storage, Display performance
Cons: Warranty, Display resolution, Input/Output compatibility, Battery, Security Features
"I've had this laptop for just over a week and I already love it! I bought it to use for University.
Pros:
- Fairly thin and light but still feels sturdy
- Very attractive design, well-spaced keys that are easy to type on
- Multi-touch trackpad- less clicking and more tapping!
- Everything loads really fast- I've found it can start up in less than 10 seconds
- Aids in productivity- the design is clean and very functional
- Has many cool features that come with Windows 8
Cons:
- The battery life is shorter than expected (not even close to the suggested 6 hours)
- Fingerprints show up easily on the lid and the interior aluminum body
- The screen resolution isn't the greatest
"
Review 10 for
OverallOverall Rating 
3 out of 5
3 out of 5
Performance 
4 out of 5
4 out of 5
Mobility 
4 out of 5
4 out of 5
Design 
4 out of 5
4 out of 5
Features 
2 out of 5
2 out of 5
Value 
4 out of 5
4 out of 5
Reliability 
3 out of 5
3 out of 5
sweetietahiti
Owned Product:1-6 months
Operating System:Windows 8
Processor:Intel Core i7
Memory:4 GB or more

Touchpad problems almost deter from overall value

Date: February 24, 2013
Pros: Input/Output compatibility, Weight, Warranty, Processor, Durability, Software compatibility, Memory, Bluetooth, Video card, Screen size, Build Quality, Display resolution, Display performance
Cons: Support, Battery, Keyboard/peripherals, touchpad issues
"I bought this computer a few weeks ago and it has been running smoothly thus far. I'm not sure how I feel about Windows 8 over Windows 7, but Lenovo itself is superb (this coming from a lifelong Mac user). The only problems I've been running into, which I have found are extremely common, are that the touch pad sometimes forgets that it can do two finger scrolling and double finger tap as a right click. Restarting fixed the scrolling problem temporarily (it's an ongoing problem that seems to happen after opening certain common programs like Office), but I still have not found a solution to the right click problem, which is very annoying. I will contact customer service to see if they have any suggestions. Also, the battery dies very quickly."
Review 11 for
OverallOverall Rating 
2 out of 5
2 out of 5
Performance 
4 out of 5
4 out of 5
Mobility 
4 out of 5
4 out of 5
Design 
4 out of 5
4 out of 5
Features 
4 out of 5
4 out of 5
Value 
2 out of 5
2 out of 5
Reliability 
4 out of 5
4 out of 5
sukhrix
Owned Product:1-6 months
Operating System:Windows 7 Home Premium
Processor:Intel Core i5
Memory:4 GB or more

Cannot upgrade to Windows 8

Date: February 22, 2013
Pros: Processor, Memory, Video card
Cons: Storage, Bluetooth
"Bought with Windows 7 and 39.99 deal to upgrade to Windows 8. Unfortunately, Lenovo has not released RapidDrive software for Windows 8. RapidDrive allows you to merge your SSD and HDD as one drive for the OS. This makes the bootup faster (using SSD) and have direct access for large disk space for your files and applcaiton (from HDD).
Am sticking to Windows 7 till the software update is released or spend more money to buy a bigger SSD."
Review 12 for
OverallOverall Rating 
4 out of 5
4 out of 5
Performance 
5 out of 5
5 out of 5
Mobility 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Features 
4 out of 5
4 out of 5
Value 
5 out of 5
5 out of 5
Reliability 
5 out of 5
5 out of 5
jwolfb
Owned Product:Less than a week
Processor:Intel Core i5
Memory:4 GB or more

Fantastic Ultrabook

Date: February 11, 2013
Pros: Battery, Input/Output compatibility, Processor, Memory, Video card, Wireless card, Keyboard/peripherals, Screen size, Build Quality, Storage
Cons: Display resolution, Weight
"Went into store planning to get a tablet, came out with this amazing laptop.
Pros: Great Battery Life, Well-built design. Very quick for a laptop (kudos to Lenovo for actually using the SSD part of the hybrid drive for the OS installation, some companies don't do that.), It is down-right gorgeous, AND VERY LITTLE BLOATWARE!
Cons: Wish it was 1920x1080 resolution, had to turn off the touch to click functionality on the touchpad it was a bit too sensitive for me, I kept clicking on things when I didn't intend to.
All in all a great laptop, I had never really owned a Lenovo laptop and from my experience thus far I will definitely recommend their products to any one of my friends or family members."
Review 13 for
OverallOverall Rating 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Mobility 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Features 
5 out of 5
5 out of 5
Value 
5 out of 5
5 out of 5
Reliability 
5 out of 5
5 out of 5
1stimelenovo
Owned Product:Less than a month
Processor:Intel Core i5
Memory:4 GB or more

Good buy U410

Date: February 9, 2013
Pros: Battery, Weight, Processor, Support, Included software, Memory, Video card, Wireless card, Build Quality, Storage, Display resolution
Cons: Input/Output compatibility
"I am writing this only to refute those bad comments about wifi ( from looks like fake customers ) . I bought lenovo because I have used their product at my office before this. They are awesome , particularly the ThinkPad. I bought a i5 U410 this new year and it works absolutely fine. There is no problem with wifi. The laptop is light weight and slim. It is a complete value for money. It has win 8. ..I just paid $650 with tax. The only problem is it does not have a connector to LCD....by the way I am a techie"
Review 14 for
OverallOverall Rating 
4 out of 5
4 out of 5
Performance 
3 out of 5
3 out of 5
Mobility 
4 out of 5
4 out of 5
Design 
4 out of 5
4 out of 5
Features 
4 out of 5
4 out of 5
Value 
4 out of 5
4 out of 5
Reliability 
4 out of 5
4 out of 5
rabbithorn
Owned Product:Just got it
Operating System:Windows 7 Premium
Processor:Intel Core i5
Memory:4 GB or more

Lenovo U410 best in town

Date: January 28, 2013
Pros: Battery, Weight, Processor, Memory, Bluetooth
Cons: Security Features, Keyboard/peripherals, Durability
"Not bad , good computer with the price
and good for everyone.
"
Review 15 for
OverallOverall Rating 
1 out of 5
1 out of 5
snpei
Owned Product:Less than a month

wifi problems, stay away!

Date: January 25, 2013
Cons: Wireless card
"I bought the Lenovo U410 on Cyber Monday 2012. It had wifi connectivity issues, where download speed on wifi is terribly slow, as described in the tremedously long discussion log on the lenovo support site. After a while I gave up and returned the laptop, because it seems to be a design problem. The return process was pretty painless, so at least that was good. But I wasted time installing software and troubleshooting the wifi problem. So stay away."
Review 16 for
OverallOverall Rating 
3 out of 5
3 out of 5
Performance 
2 out of 5
2 out of 5
Mobility 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Features 
5 out of 5
5 out of 5
Value 
2 out of 5
2 out of 5
Reliability 
1 out of 5
1 out of 5
WantedToLikeIt
Owned Product:1-6 months

I wanted to like this laptop.

Date: January 8, 2013
Pros: Battery, Weight, Memory, Keyboard/peripherals, Screen size, Display resolution, Display performance
Cons: Wireless card
"It is light, looks great, and has one of the better keyboards available now that we are in the era of tapping on chiclets instead of pressing actual keys. The display is crisp and bright. Long battery life. The trackpad has a nice feel to it.
But (and this is a very big "but"), I just couldn't get past the WiFi problem. The U410 constantly disconnected at both of two locations where as use the laptop on a regular basis. It gets really tiresome having to disable and re-enable the wireless adapter just to stay connected.
Another issue was with the trackpad two-finger scrolling. The driver would crash on a regular basis, and you'd have to restart to get trackpad scrolling again. When you're used to that feature, it's a pain to have to do without."
Review 17 for
OverallOverall Rating 
2 out of 5
2 out of 5
Performance 
3 out of 5
3 out of 5
Mobility 
4 out of 5
4 out of 5
Design 
4 out of 5
4 out of 5
Features 
1 out of 5
1 out of 5
Value 
4 out of 5
4 out of 5
Reliability 
1 out of 5
1 out of 5
username
Owned Product:1-6 months
Operating System:Windows 7 Premium
Processor:Intel Core i7

U410 ultrabook

Date: January 6, 2013
Pros: Weight, Durability, Storage
Cons: Display resolution, Wireless card, Keyboard/peripherals
"The laptop itself is decent for the price, but there are flaws that made me regret buying the product. First, the wireless card. The wifi was fine from a short distance, but when moved any further the wifi ran terribly slow and dropped. Secondly, the keyboard. I noticed a lot more flex in the keyboard than i expected. the mouse was also problematic because it practically moved to where i was typing. Overall the laptop is fine but these flaws made me regret the purchase."
Review 18 for
OverallOverall Rating 
3 out of 5
3 out of 5
Performance 
3 out of 5
3 out of 5
Mobility 
3 out of 5
3 out of 5
Design 
3 out of 5
3 out of 5
Features 
2 out of 5
2 out of 5
Value 
3 out of 5
3 out of 5
Reliability 
3 out of 5
3 out of 5
gogu
Owned Product:Less than a month
Processor:Intel Core i5
Memory:4 GB or more

poor choice

Date: January 4, 2013
"win 8 is a mess. poor inspiration to choose this OS. Looking to go back to win 7."
Review 19 for
OverallOverall Rating 
1 out of 5
1 out of 5
Performance 
4 out of 5
4 out of 5
Mobility 
5 out of 5
5 out of 5
Design 
5 out of 5
5 out of 5
Features 
5 out of 5
5 out of 5
Value 
4 out of 5
4 out of 5
Reliability 
4 out of 5
4 out of 5
sundoggie
Owned Product:Less than a week

Great Machine but hate Windows 8

Date: January 2, 2013
Cons: windows 8
"This is really a nice machine, I like the 14 inch size. Overall, quality is nice. However, Windows 8 is a disaster, and it's not possible to order this with Windows 7, therefore, can only give this 1 star for overall rating. Downgrading to Windows 7 is not as easy I thought it would be, apparently due to the SSD cache and HDD combo. I'm going to talk to Lenovo sales tomorrow, and see if I can return it and get a Thinkpad, as it appears that I can order a Thinkpad with Windows 7. Can't express what a disaster Win 8 is...if I wanted a tablet OS, I would have bought a tablet....a touch interface on a notebook, is really not that useful. Don't have space to outline all the major issues with the Windows 8 interface."
Review 20 for
OverallOverall Rating 
2 out of 5
2 out of 5
Performance 
5 out of 5
5 out of 5
Mobility 
4 out of 5
4 out of 5
Design 
2 out of 5
2 out of 5
Features 
4 out of 5
4 out of 5
Value 
4 out of 5
4 out of 5
Reliability 
2 out of 5
2 out of 5
sERGE
Owned Product:1-6 months
Operating System:Windows 7 Ultimate
Processor:Intel Core i7
Memory:4 GB or more

AWFUL KEYBOARD STILL RUINING EXPERIENCE

Date: December 30, 2012
Pros: Warranty, Processor, Memory, Storage
Cons: Keyboard/peripherals
"HERE IS AN EXAMPLE> THIS IS STUCK IN CAPS LOCK AND WON'T UNSET> AND CAPS LOCK IS NOT EVEN ON>
I WROTE THE DEC> 11 REVIEW DISCUSSING THIS> I"M GIVING AN UPDATE NOW THAT I"VE HAD IT FOR A FEW WEEKS>
now this line>>> i am typing while holding the shift key down> see why this is a problem? but it"s not just inversed>>> it is putting in double quotes """" for apostrophes and >>> signs for periods regardless of whether the caps lock is on or off>>> or the shift key is pressed or not>
add to this the jumpy cursor for which i had to adjust the sensitivity down< but now it sometimes won"t pick up taps>
what really bums me out is that it isn"t goofy like this all the time>
MY HOPE RESTS ON THE FACT THAT THIS CAN HOPEFULLY BE FIXED WITH AN UPDATED DRIVER>"
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